TRUST Boilers Ltd

We love what we do, and take pride in delivering a great experience for our clients.

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Our Services

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Air Source Heat Pump Site Survey for Quote and Suitability

Have one of our experienced technicians come to site and give you a quote, our team is fast and reliable book in a time that suits you.

Boiler breakdown - Gas boiler

**The price you pay initially is for the call out and up-to 30 minutes on site fault finding.**

+ Fault find on your boiler or heating system
+ Advise on replacement parts or remedial work
+ If we have stock we can carry out the repair at the time, if time runs over the additional time will be charged for after the job is done.

+ If required we can provide a quotation for the remedial work to be done.
+ Carry out repairs as necessary after customer approval.
+ Test system with new parts.
This may require multiple visits if parts are required to be ordered and a return visit booked in.
If we can obtain parts from a local supplier, you will be charged for the travel time and travel costs involved to obtain parts. If you would rather we ordered parts for a return visit please advise the engineer at the time.

Boiler breakdown - Oil boiler

**The price you pay initially is for the call out and up-to 30 minutes on site fault finding.**

+ Fault find on your boiler or heating system
+ Advise on replacement parts or remedial work
+ If we have stock we can carry out the repair at the time, if time runs over the additional time will be charged for after the job is done.

+ If required we can provide a quotation for the remedial work to be done.
+ Carry out repairs as necessary after customer approval.
+ Test system with new parts.
This may require multiple visits if parts are required to be ordered and a return visit booked in.
If we can obtain parts from a local supplier, you will be charged for the travel time and travel costs involved to obtain parts. If you would rather we ordered parts for a return visit please advise the engineer at the time.

Care Plan work (Gas)

This Service Is used to book non urgent work covered under your Care Plan.

Please use this only for work covered under your plan.
For all repairs and Service work.

Care Plan Work (Oil Boiler)

CONVERT OIL BOILER TO HVO

+CHANGE NOZZLE
+FIT NEW BLAST TUBE
+SET UP OIL
+CHECK COMBUSTION

ARRANGE TANK CLEAN (COST OF THE ACTUAL CLEAN IS NOT INCLUDED)

FREE new boiler / radiators / underfloor heating site survey

Do you want a free site survey so we can provide you with a quote emailed to you FAST?

Gas Boiler Service

Gas Boiler Service
Please feel free to call us to book in your work 01261394011
If your boiler is new or less than 2 years old we would recommend this service,
If your boiler is older than 2 years old and hasn't had a strip down service in the last 4 years we would highly recommend a strip service.

Our Servicing Work Is Thorough And We Check Everything Correctly.

General Plumbing Work or Heating Fault Find / Repair

Check over system/ problem, advise on what's best then carry out repair.

Any time over 1 hour + any parts will be charged for after the 1st visit.
Time charged for on this service is £85 for up to 1 hour including the travel.
+ FAULT FINDING
+ HEATING PROBLEMS/LEAKS
+ TOILET REPAIRS
+ RADIATOR REPAIRS
+ MOTORISED VALVE REPAIRS/REPLACEMENT
+ LEAK REPAIRS
+ TAP REPLACEMENT
+ WASHER REPLACEMENT
+ BALCOCK REPLACEMENT
+ STOPCOCK REPLACEMENT

Hot Water Cylinder Service = Pressurised/Unvented Systems Only

Unvented Hot Water Cylinder Service

• Remove and thoroughly clean any filter / strainer.
• Check integrity of cylinder for leaks or damage etc.
• Check air charge pressure in expansion vessel/cistern, top up as necessary, or check operation of float operated valve in cistern.
• If system has internal type expansion facility, reset expansion gap whilst testing of the temperature/ pressure relief valves.
•Manually lift the lever to operate the expansion vessel relief valve. Check that it opens, closes and reseals correctly. If there is any doubt, replace the valve.
• Manually lift the lever to operate the temperature and pressure relief valve. Check that it opens, closes and reseals correctly. If there are any doubts replace the valve, and ensure the connection is not scaled.
• Check discharge pipes D1 and D2 for blockages or obstructions. Check termination position.
• Check storage and delivery temperature settings and the operation of controls or motorised valves.
• Check sacrificial anode and renew if necessary.
• Check heat exchangers in hard water areas. de-scale or renew if required.
• Check the water pressure downstream of pressure reducing/limiting valve.
• Check water pressure and flow rates at terminal fittings.
• Check and clean flow diffusers on taps (if fitted).
• Explain works carried out to customer.
• When repairing a combination valve it is worth changing the ''O'' ring seal as a matter of routine, as they may become damaged during maintenance. It is good practise to carry a spare set.

Landlord Gas Safety check and Gas boiler service

Landlord Gas Safety Check + Gas Boiler Service during the same visit

We will invoice for boiler seals after the Strip Down Service Has Been Done.

Dust sheet for at work area
Ask tenant if present if any problems with boiler, or heating.
Check boiler function on heat and hot water (always notify tenant and landlord if possible if any problems right away.)
Remove casing
Visually check boiler for leaks, wiring etc. Note anything that needs attention.
Test combustion on minimum
Test combustion on maximum
Inlet gas working pressure if modern boiler
Outlet gas pressure high and low on certain boilers
Gas rate checked
Flue integrity test with casing on
Check smoke alarms and co-alarms (fit co alarm from stock if none fitted)
Letby test and tightness test
Copy above for job sheet and add any extras in. If remedial work is required for anything else please note it and tell tenant and
landlord and email office.
Jobs to do below
Fill out landlord gas safety certificate
Fill out job notes noting anything required


Gas Boiler Service
Dust sheet at boiler area and clear area
- 1st job Ask customer if heating and hot water is ok & if all radiators Heating up ok
-Check boiler function yourself
-Remove boiler cover Visual inspection of boiler components etc
check for any leaks, if air vents have been leaking or signs of leaks in past advise for them to be
replaced or new seals put in.
( can be done on visit if possible or email to book in) ask customer first.
- Check expansion vessel 0.75 bar for heating pressure at 1 bar cold
- Clean condensate if condensing
If old boiler and non condensing, check boiler seals and clean/inspect main burner with soft brush
and hoover, also remove all dirt from inside.
-Check clean electrodes if no seals will need replaced
-Take fan flow test if required & if required advise on strip down and clean if near failure.
-Take combustion readings and if not good adjust gas valve and if still not good advise strip and
clean. (Seals will need sourced)
-Take photo of Combustion readings
- Flue integrity test with casing on and boiler at maximum
- Gas letby & tightness test
-Note anything needed on job diary
-Issue Gas service certificate to customers email
-Issue Landlord gas safety certificate to landlords email
-Client sign off as complete
or Put job into correct queue folder

Landlord Gas saftey Check

Dust sheet for at work area
Ask tenant if present if any problems with boiler, or heating.
Check boiler function on heat and hot water (always notify tenant and landlord if possible if any problems right away.)
Remove casing
Visually check boiler for leaks, wiring etc. Note anything that needs attention.
Test combustion on minimum
Test combustion on maximum
Inlet gas working pressure if modern boiler
Outlet gas pressure high and low on certain boilers
Gas rate checked
Flue integrity test with casing on
Check smoke alarms and co-alarms (fit co alarm from stock if none fitted)
Letby test and tightness test
Copy above for job sheet and add any extras in. If remedial work is required for anything else please note it and tell tenant and
landlord and email office.
Jobs to do below
Fill out landlord gas safety certificate
Email landlord the certificate

NEST SMART CONTROLS FITTED

** Supply and install new NEST Smart controls**
Set up and show user how to operate.

New Oil Tank

Please select your options below then we'll get back to you with the cost of your new oil tank.
We also install the tank base for your new oil tank if you require one.

Oil Boiler Service (includes oil hose and nozzle)

OIL BOILER SERVICE

What we will do at your oil boiler service,


+ Check boiler function on heating & hot water

+ Remove burner & blast tube then clean electrodes etc
+ Change oil hose for new long life oil hose.

+ Change nozzle for new one same size or as per manufacturers guidelines for that set-up/burner.

+ Inspect fan on burner for movement or sticking (clean if necessary)

+ Clean oil filters and inspect oil tank for cracks etc note condition on certificate and advise.

+ Remove heat exchanger baffles and clean all baffles and inside boiler.

+ Remove condensate trap and clean out inside of it with water.

+ Take oil pressure and set if necessary.

+ Check combustion analysis and adjust air if necessary.

Advise on improvements for safety and efficiency.

+ Email Service certificate to client.


Powerflush your heating system

Power flush of your central heating system radiators and pipework complete

All parts of your heating system individually flushed using our power flushing machine.

Corrosion inhibitor added to your system after flushing.

Solar Thermal Installation Site Survey for Quote and Suitability

Have one of our experienced technicians come to site and give you a quote, our team is fast and reliable book in a time that suits you.

Solar Thermal Service

- Get prepared , run through steps in your head. or note down.
- Isolate Electricity Supply / Turn Off Controller
- Check Pump has went off on solar circuit
- Connect hoses to flow and return, Flow from pump to be connected to top connection.
- Set gravity Brakes
- Close Flow meter
- Add Glycol to Solar Pump
- Open Flow and Return Valves
- Turn On Solar Pump and Flush for 15 minutes.
- Turn off Return Valve to Solar pump and let pressure build to 4/5 bar then turn off solar pump and flow valve isolator
- Leave for 5/10 minutes and check for pressure drop.
- If pressure drops, search for and fix leak.
- Bleed air point at Pump Station.
- If pressure ok, release pressure from flow valve back into solar pump. (Check with MI's for pressures to set to)
- Turn on solar controller and check operation.
- Check and set Expansion Vessel (Check MI's for settings) normal is 1.5 Bar vessel pressure for 1.8 Bar solar circuit pressure. May need to be done at start when there's no pressure although good practice there should be an isolation point at the expansion vessel.
- Ensure Pressure Relief Valve is working and not passing.

Reviews

See what our clients say about our service.

4.9

252 Ratings

252

Ratings
Julie, Huntly | 23rd November 2022

Sue, Huntly | 16th November 2022

Fraser, Huntly | 11th November 2022

Quick,friendly service. Highly recommend *****

Colin, Buckie | 3rd November 2022

Kirsty, Buckie | 1st November 2022

Andrew, Turriff | 27th October 2022

Darren, Inverurie | 25th October 2022

Richard, Insch | 25th October 2022

Really liked having the ability to pay by card instead of 'push' BACS transfer.

Rafal, Inverurie | 13th October 2022

Jennifer, Keith | 13th October 2022